Although empathy may conjure images of kinder, gentler leaders, eager listeners, and compassionate providers, the truth is there is a whole segment of our society effectively using empathy who are not kinder or gentler, but are worth examining.

There is a substantial body of research and practice that shows the importance of empathy in making a change in others. But what about when we want to be the change? What about when we have a significant change we want to make in ourselves?